Privacy Policy

Last updated: January 12, 2025

Welcome to Vaidya Shyam. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Book an appointment
• Subscribe to our newsletter
• Fill out a contact form
• Participate in surveys or promotions
• Contact us with inquiries

The types of personal information we may collect include:

• Name and contact information (email, phone number, address)
• Date of birth and gender
• Medical history and health information
• Payment information
• IP address and browsing behavior

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process appointments and send reminders
• Respond to your inquiries and provide customer support
• Send promotional materials and newsletters (with your consent)
• Monitor and analyze usage and trends
• Prevent, detect, and address technical or security issues
• Comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your information
• The right to rectification if your information is inaccurate
• The right to object to our processing of your data
• The right to request restriction of processing
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@vaidyashyam.com
• By phone: +971 4 123 4567
• By visiting our contact page